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FAQ's

Curious about our hot sauce ingredients, dogs, shipping details, or flavor profiles? Look no further! From heat levels to storage tips, our FAQ page is designed to satisfy your burning questions and keep your taste buds tingling. Dive in, explore, and spice up your knowledge – because at Uncle Chads, we believe every question deserves a flavorful answer!

Mango ingredients

I want to know more about your rescue dogs!

Our home pack currently consists of Rufian (aka Rufus, RuDog or Rufalin), Rudy and Russo. 

Rufian was a lonely little injured beach dog that moved in with us while we were on vacation. We smuggled him home where he found his place in our then pack of spicy little chihuahuas. Rudy was brought to us by a wonderful man from Southwest Beagle Rescue. He brought her in a stealth mission all the way from Louisiana to southern Florida, determined to save her. She plays coy but she quietly rules the roost around here. Russo was discarded as a puppy and living under a deck at a restaurant. He was terrified of people and very skittish. He is now a playful and loving guy that really loves snuggles!  We have a 9x9 bed so the whole pack can sleep together! For more details and pictures - click the social media buttons at the bottom of the page to learn more about the pack!

How hot is "hot"?

We all have different palates and therefore, define hot in different ways. It's our biggest challenge in the kitchen! Knowing the heat level can vary from person to person, we're here to guide you. Should you decide our sauce has a little more kick than you expected, or perhaps your partner likes it hotter than yourself - take a look at our recipes on how to tone it down. 

 

Each bottle is labeled with a heat scale, and we're happy to provide more details if needed. Remember, our goal is to deliver a flavorful experience that suits your taste buds. Feel free to reach out to us with any questions!

I need some ideas on how to use!

While some love hot sauce, others are not such fans. But either way, we've got you covered! If you are looking for new dishes or just ways to enhance others - visit our Recipes page for ideas. You will also find additional videos and other suggestions on our social media, accessible via the buttons at the bottom of any page. 

My bottle arrived broken.

In the event you receive an item that was damaged in any way, please email us at contact@unclechads.com as soon as possible. Include your order number and a photo of the damage. Customer satisfaction is our priority and we want to remedy the situation right away. 

Is your sauce gluten free? Is it vegan?

While we are not certified gluten free, we do not add ingredients to our sauce that contain gluten. The only additive used is xanthan gum, a gluten free and vegan additive for thickening, suspending and stabilizing. 

Where are your sauces made?

Our sauces are made locally in Sarasota, Florida. 

Do your sauces need refrigerated?

For the best taste and longest shelf life, we recommend refrigerating our sauces after opening.

Can I purchase sauce wholesale?

For more information regarding wholesale, email us at contact@unclechads.com or visit our Contact page for additional ways to reach us.

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